Last updated: 1/15/25
Introduction
Thank you for trusting Stages Plus (“we,” “our,” “us”) with your business. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information. By using our website and services, you agree to the terms outlined in this Privacy Policy.
We collect information to provide and improve our services, communicate with you, and comply with legal requirements. The types of information we collect include:
1. Information We Collect
1.1 Personal Information
- Name
- Email address
- Home address / venue address
- Phone number (including for texting purposes)
- Payment information (e.g., credit card details via a secure payment processor)
1.2 Non-Personal Information
- IP address
- Browser type
- Device information
- Website usage data (e.g., pages visited, time spent on the site)
1.3 Information Collected via Texting
If you opt to receive updates, confirmations, or other communications via text message (SMS), we may collect:
- Your mobile phone number
- Text communication history with us (e.g., booking confirmations, inquiries, reminders)
2. How We Use Your Information
We use the information collected for the following purposes:
- Scheduling your event / allocating installers
- Processing online payments
- Sending stage rental confirmations and updates
- Managing customer accounts
- Sending email and text notifications related to your bookings
- Responding to inquiries and customer support requests
- Sending promotional offers, if you have opted in
- Meeting legal obligations
- Protecting against fraud or unauthorized access
3. Text Messaging
3.1 Consent
By providing your phone number, you consent to receive text messages from us related to your stage rental activities. These may include:
- Booking confirmations and reminders
- Updates about your rental or quote
- Support communications
3.2 Opting Out
You can opt out of receiving text messages at any time by replying “STOP” to any message or contacting us at [Contact Information].
3.3 Carrier Charges
Standard messaging and data rates may apply based on your mobile carrier’s plan. You are responsible for any charges incurred.
4. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your information with:
- Service Providers: For payment processing, texting services, or other operational needs.
- Legal Authorities: If required by law or to protect our rights.
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct or update your information
- Request deletion of your data, subject to legal obligations
To exercise these rights, please contact us.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their policies before sharing any information.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us.
Thank you for trusting Stages Plus! We look forward to working with you.